If extension 100, places a caller on "Hold", only extension 100 can resume that call
If extension 100, places a caller on a "Call Park" (Park 1, Park 2 ect...) it can be retrieved by anyone and the status of that "Park" is viewable by anyone with the Park button keys on their screen. It will light up RED if someone is in that Park and only one person can be in a specific Park at a time. If a Park is empty it will show GREEN to indicate that it is available for use
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